Najeeah Styles Return Policy

At Najeeah Styles, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns
– Items must be returned within 30 days of the delivery date.
– Items must be unused, unworn, and in the same condition as received, with all original tags and packaging intact.
– Certain items, such as custom-made products or final sale items, are not eligible for returns. Please check the product description for details.

2. Return Process
– To initiate a return, please contact our customer service team at [Customer Service Email] with your order number and reason for the return.
– Once your return is approved, you’ll receive a Return Authorization Number (RAN) along with instructions on how to return your item.
– Please ensure that the RAN is included with your return package. Returns without a RAN may not be processed.

3. Shipping
– Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
– We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for items lost or damaged in transit.

4. Refunds
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed back to your original method of payment within 7-10 business days.
– Shipping costs are non-refundable unless the return is due to an error on our part.

5. Exchanges
– If you wish to exchange an item, please return the original item following the return process and place a new order for the replacement item.
– Exchanges are subject to product availability.

6. Damaged or Defective Items
– If you receive an item that is damaged or defective, please contact us immediately at [Customer Service Email] with photos of the damage or defect.
– We will provide a replacement or a full refund, including shipping costs.

7. International Returns
– For international returns, customers are responsible for return shipping costs, duties, and taxes.
– Please contact our customer service for specific instructions on international returns.

8. Additional Information
– Najeeah Styles reserves the right to deny returns that do not meet our return policy criteria.
– Sale items are final sale and are not eligible for return or exchange.